Privacy policy
Privacy Policy
Effective Date: February 28, 2026
Wandering Walrus Creations respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Big Cartel store and make a purchase.
Information We Collect
When you place an order, request a custom item, or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Order details
- Communications you send to us
This information is collected solely for order fulfillment, communication, and customer service purposes.
Payment Processing
All online payments are securely processed through third-party payment processors:
- Stripe
- PayPal
We do not collect, store, or have access to your full credit card or financial account information. Payment data is encrypted and processed directly by Stripe or PayPal in accordance with their security and privacy policies.
For more information, please review:
- Stripe’s Privacy Policy
- PayPal’s Privacy Policy
Platform Hosting
Our store is hosted on Big Cartel, which provides the online e-commerce platform that allows us to sell our products. Big Cartel may collect certain technical data (such as IP address and browser information) necessary to operate and secure the website. Please review Big Cartel’s Privacy Policy for more details.
How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Ship products domestically and internationally
- Communicate regarding your order
- Respond to customer service inquiries
- Comply with legal or tax obligations
We do not sell, rent, or trade your personal information.
Shipping & International Orders
For domestic and international shipments, we may share necessary shipping information (such as name, address, and phone number if required) with postal carriers and customs authorities to complete delivery.
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Cookies & Analytics
Big Cartel and third-party providers may use cookies or similar technologies to maintain website functionality, improve performance, and analyze traffic. These tools do not provide us with sensitive financial information.
You may disable cookies through your browser settings if you prefer.
Data Retention
We retain order information for recordkeeping, tax, and legal compliance purposes. We store only the information necessary for business operations.
Your Rights
Depending on your location (including certain U.S. states and international regions), you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal retention requirements)
To make a request, please contact us at:
[email protected]
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.